Welcome back!
If you're already a client of Empowr, you can book, reschedule or manage your appointments securely online.
Welcome to Empowr!
Finding the right clinician is important. Our reception team will guide you through the process, answer any questions, and help match you with the practitioner and appointment type that best meets your needs.
If you’re unsure which service is right for you, we’re always happy to help guide you through the options.
GPs, specialists and other health professionals can submit referrals electronically or contact our team to discuss referral options.
Empowr Health Collective operates as a private psychology practice and is not subsidised beyond the funding options outlined on our website.
Initial appointments require payment prior to the appointment to confirm your booking. For subsequent appointments, full payment is required at the time of your session.
Please note that we are not a bulk-billing service. Any applicable rebates or funding arrangements will be discussed with you where relevant to your circumstances.
We understand that life can be unpredictable, and there may be times when you need to change or cancel your appointment.
If this happens, please let our team know as soon as possible by phone, SMS, voicemail or email. Providing adequate notice allows us to offer the appointment to another client who may be waiting for support.
We kindly request at least 48 business hours’ notice for any cancellation or reschedule.
Our cancellation policy is as follows:
To help you manage your appointments, we send reminders via email and SMS. If needed, our team may also follow up with a brief phone call.
Have questions or ready to book? We’re here to help.
Our team at Empowr Health Collective can assist with appointments, enquiries and next steps. Please contact us by phone or email and we’ll be in touch as soon as we can.