Booking an Appointment

Scheduling an appointment with EMPOWR Health Collective is simple and convenient. You can book via email, SMS, or phone, and our team will assist you in finding a suitable time. If we are unable to answer your call, please leave a message, send an SMS, or email us. As we often spend time managing service enquiries and bookings, we will respond as soon as we are available.

EMPOWR operates as a private practice and is not subsidised beyond the funding options listed.

• Initial appointments - Payment is required prior to appointment for confirmation
• Subsequent appointments - Full payment is required at the time of your appointment 

* Please note, we are not a bulk billing service.

We understand that life can be unpredictable, and sometimes you may need to change your appointment. If this happens, please let our reception team know as soon as possible by phone, SMS, voicemail, or email.

We kindly ask for at least 48 business hours’ notice for any cancellation or reschedule. This helps us offer your appointment to another client who may be waiting for support.

• More than 48 business hours’ notice: No fee applies.
• 24–48 business hours’ notice: $150 late cancellation fee.
• Less than 24 business hours’ notice or no-show: Full session fee applies.

To help you manage your appointments, we’ll send reminders via email and SMS.  If we don’t hear back, our team may follow up with a quick call.

Have questions or ready to book? Contact us today! Our friendly team is here to assist you with appointments, enquiries, and support. Reach out via phone or email  and we’ll get back to you as soon as possible.